Former Kensai International LLC customers
IMPORTANT NOTIFICATION
This is an important update regarding your EasyRoyalties account arranged via our reseller Kensai International LLC, the company of the late Edwin Fager.
Following the sad circumstances of Edwin Fager’s passing in July 2020, customers who purchased software licences (one-off or subscription) via Kensai International should note that:
- the administration & software support for That’s Rights! +Easy Royalties accounts will now be conducted directly by Jeux de Couleur Limited in London, via the central HelpDesk of That’s Rights! +EasyRoyalties (support@thatrights.com)
- invoicing and financial transactions will be processed by Jeux de Couleur’s US-based overseas distributor, Book Matters LLC (accounts@bookmatters.us).
We would like to kindly ask former Kensai clients to contact us and acknowledge this notification as well as to whitelist the two domains/email addresses as some of ex-Kensai’s clients have been missing important correspondence in the last few months.
CAUTION: It has come to our attention that the PayPal account of Kensai International LLC is continuing to generate automated invoices for EasyRoyalties customers. Since Edwin Fager’s passing, Kensai International is no longer active, and any invoices you may receive from them for EasyRoyalties licences or services are not valid. Accidental payment of these invoices will not be credited to your EasyRoyalties account. While Kensai International was formerly acting as a reseller of EasyRoyalties and other Jeux de Couleur products, Kensai International has no other affiliation with Jeux de Couleur Limited, the licensors of the software or any of its distributors.
As of July 2020, pending on your territory, valid invoices for EasyRoyalties are issued only by:
– Jeux de Couleur Limited, United Kingdom, or
– Book Matters LLC, United States
Clients of EasyRoyalties who outsourced their royalty work and other services to Kensai International should feel free to contact us, and we will be happy to recommend consultants with EasyRoyalties expertise.
Please feel free to contact contact us for more information.
7 September 2020
Updated: 20 November 2020
Related:
Upgrades to RIGHTS 20|20 +EasyRoyalties RS
RIGHTS 20|20 (That’s Rights! +EasyRoyalties) Support Summary